(Because who keeps track of how many issues they have left of a particular magazine subscription?) Let’s say you don’t remember to notify Zinio to cancel the subscription before the term is done.Had they sent you a standard renewal notice prior to this service change, you would have either renewed it, or not renewed it, and when it was done, you had nothing left to do. So, let’s say you had a subscription for which you paid $20 for the year. With Continuous Service, after all issues of a Publication in your initial subscription period have been served, you will be billed automatically, at the end of your initial subscription period, for the next subscription period in accordance with the then-current offer terms applicable to that Publication as they appear on our Service.” You may cancel subscriptions at any time and receive a refund for any unserved issues (see Refund Policy below). “All subscription orders will include “Continuous Service,” which enables you to receive uninterrupted delivery of Publications until you cancel your subscriptions. There, it says this applies to all subscriptions: I went and checked the legal notices and terms of service on the Zinio site, however, and found something different. No interruptions in service, and no need for reminders.” This means select subscriptions will automatically renew. “Starting today, subscription purchases on may come with automatic continuous service. The aforementioned email said it “may” come with this option on “some” subscriptions: This is called negative billing, and where I live, there was a highly publicized instance of it a few years ago–involving the cable company–in which the government stepped in and told them they couldn’t do it.Īnd not only that, they’re fudging the details, too. They’re doing this because they know you’re likely to forget your subscription is nearly done, so they can get some extra money out of you before you notice the charges (at which point, if you call to cancel, they’ll refund you for the “unserved issues” you have left). And now, they want to bill me for new subscriptions without asking, because they’re worried that renewal notices are bothering me? No. They seem to do a lot of things for my supposed “convenience” that I don’t choose, such as sending me magazine issues I didn’t ask for, and putting things back that I deleted. I most emphatically do not like what I am seeing from Zinio. What they’ve done is take away the standard subscription option and make this the only way to get magazines. This used to be available as an option you could choose it or you could choose a standard subscription. What this means is that when your initial subscription expires, Zinio will automatically renew it for you (and bill you at whatever price it wants!) without asking. But on the more major level, Zinio has “enabled” continuous service for “most magazines” on your behalf. On the benign level, you can now enable your iPad to automatically download issues for you. I received an email today about some important changes in the terms of service for Zinio magazine subscribers.
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